The AI Communication Platform for Education Providers
Automate admissions, fee reminders, student support, and parent communication — from one platform that handles every channel your students and parents use.
Students and Parents Expect Instant Answers. Most Institutions Still Rely on Phone Queues.
Educational institutions communicate with hundreds or thousands of students and parents simultaneously — admissions questions, fee deadlines, schedule changes, exam updates. Manual phone and email workflows cannot scale without growing your admin team indefinitely. ConvoHub automates the routine communication so your staff focuses on what matters: education.
ConvoHub at Every Stage of the Student Journey
From first inquiry through graduation and alumni re-engagement.
24/7 Admissions Inquiry Handling
Prospective students and parents contact you at any hour — via your website chat, WhatsApp, Instagram, or Facebook. ConvoAI responds instantly with course details, eligibility criteria, fee structure, and application instructions. Routes serious applicants to an admissions counsellor automatically.
Application Guidance & Document Collection
Guide applicants through the application process step by step — what documents to submit, deadlines, application status updates. Send document checklists and form links directly in the conversation.
Fee Payment & Enrolment Confirmation
Send fee payment reminders with amount, due date, and payment link. Send enrolment confirmations, onboarding instructions, and welcome materials automatically. Reduce the administrative effort of chasing fee payments.
Schedule Updates, Reminders & Student Support
Broadcast schedule changes, exam dates, assignment deadlines, and cancellations to all relevant students instantly. ConvoAI handles student queries about schedules, resources, and policies automatically.
Parent Communication
Send progress updates, attendance alerts, event invitations, and fee reminders to parents separately. Parents respond directly in the conversation — routed to the right staff member.
Built for How Educational Institutions Actually Communicate
ConvoAI — Admissions Bot
Upload your course catalogue, eligibility criteria, fee structure, FAQs, and policies. ConvoAI answers every admissions question automatically, 24/7, from your actual content — and converts interested inquiries into applications.
Broadcast to Student Segments
Send exam schedules, result announcements, fee reminders, and event invitations to specific year groups, courses, or cohorts. One broadcast reaches thousands of students simultaneously in seconds.
Calendly — Book Counselling Sessions
Prospective students book admissions counselling sessions directly inside the conversation. Parents book parent-teacher meetings. Confirmations and reminders are sent automatically.
Multi-Team Inbox
Admissions, academic, finance, and student support teams each have their own queue within the same platform. Conversations route to the right team automatically — no manual triage.
Google Translate for International Students
Automatically translate messages from international students and parents to your staff's language. Translate replies back before sending. Serve a global student body without a multilingual admin team.
Full Conversation History
Every interaction with every student and parent — across every channel, every term — stored in one timeline. Staff see full context before responding. No student has to repeat their situation.
Every Channel Your Customers Use — In One Inbox
Students and parents communicate on different platforms. ConvoHub handles every channel in one inbox so nothing goes unanswered.
WhatsApp Cloud API
Reminders, schedule updates, broadcasts, fee alerts
Live Chat Widget
Admissions inquiries from your institution website
Email (Gmail, Outlook, SMTP)
Formal communications, documents, fee receipts
Instagram DMs
Inquiries from prospective students discovering you on social
Facebook Messenger
Parent inquiries from Facebook page
SMS
Fallback for urgent reminders to non-WhatsApp users
How Educational Institutions Use ConvoHub
From small coaching institutes to large universities — any education provider communicating with students at volume benefits from a unified platform.
Frequently Asked Questions
Can ConvoHub handle large student cohort broadcasts simultaneously?↓
Yes. WhatsApp accounts start at 1,000 conversations per 24 hours and scale to 10,000, 100,000, and unlimited. For non-WhatsApp broadcasts (email, SMS), there are no ConvoHub-imposed limits. Large institutions typically reach higher WhatsApp tiers within 30–60 days of consistent sending.
Can we manage communication with both students and parents separately?↓
Yes. Students and parents are stored as separate contacts in ConvoHub, with their own conversation histories. You can segment, label, and broadcast to them independently — e.g., send a fee reminder to parents while sending an exam schedule to students.
How does the admissions bot work?↓
You publish your course information, eligibility, fee structure, and FAQs in ConvoHub's Help Center. ConvoAI reads these and answers prospective student questions automatically 24/7. When a student is ready to apply or wants to speak to a counsellor, ConvoAI routes them to the admissions team with full conversation context.
Can different departments (admissions, finance, academic) work from the same platform?↓
Yes. ConvoHub supports multiple inboxes and teams within one account. Each department has their own inbox and conversation queue. Automation rules route incoming messages to the right team based on keywords, channel, or time of day.
Related Resources
Learn more about the platform and how to get started.
Automate Admissions, Reminders, and Student Support
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