Omnichannel Support Platform for EdTech and Education Companies in Saudi Arabia
Saudi students and parents ask about courses via WhatsApp — in Arabic. ConvoHub puts every channel in one inbox, trains ConvoAI on your course catalogue, and deflects 60% of repetitive queries automatically so your team handles only what matters.
Saudi students want WhatsApp support for enrolment, payment, and course queries.
Saudi Arabia's education sector is a Vision 2030 priority — Ministry of Education digitisation, international university campuses, and a booming EdTech startup ecosystem. International platforms like Coursera and Udemy and local platforms like Noon Academy and Abwab handle thousands of student enquiries, parent questions, and corporate training requests every week — mostly via WhatsApp.
Arabic-language support is essential. Saudi students expect to write in Arabic and receive an instant, accurate response about course fees, enrolment deadlines, payment plans, and certificate requirements. A shared WhatsApp Business app with no AI and no ticket routing cannot keep up.
The same 10 questions arrive thousands of times
Is this course accredited? How much does it cost? When does the next cohort start? What payment plans do you offer? ConvoAI can handle all of these in Arabic automatically — 24/7, without an agent.
B2B corporate training needs a proper pipeline
Saudi HR managers and L&D directors enquire via WhatsApp about group training, corporate pricing, and customised programmes. These high-value leads need a CRM pipeline — not a shared WhatsApp inbox.
Arabic and English queries arrive simultaneously
Saudi national students write in Arabic; expat students and corporate clients write in English. Your support inbox must handle both languages simultaneously without agents switching apps.
One support platform for Saudi EdTech and education providers
ConvoHub handles student support, parent queries, and corporate training enquiries from WhatsApp, email, and Instagram — with ConvoAI trained on your course catalogue handling 60% of queries automatically.
All channels, one inbox
WhatsApp, email, Instagram DM, and Facebook Messenger — every student query from every channel lands in one shared inbox your entire KSA support team works from.
ConvoAI trained on your course catalogue
Upload your course catalogue, pricing, payment plans, and policies. ConvoAI handles course enquiries, enrolment queries, and payment questions in Arabic and English automatically — 24/7.
Kanban pipeline for B2B training sales
Corporate training enquiries from Saudi businesses move through a visual pipeline — Enquiry, Needs Assessment, Proposal, Contracted. Your enterprise team always knows which deals are progressing.
Enrolment deadline broadcast campaigns
Send WhatsApp broadcast messages to opted-in prospective students announcing new cohorts, enrolment deadlines, and scholarships — using Meta-approved Arabic templates with full delivery analytics.
Route by query type automatically
Admission queries go to the enrolment team, payment issues go to the billing team, technical problems go to platform support — all routed automatically based on keywords in Arabic and English.
Unlimited support agents
Add your entire student services team, corporate sales team, and technical support staff without per-seat charges. ConvoHub prices per conversation — predictable costs as you scale.
Built for KSA education and EdTech workflows
Deflect 60% of course enquiries automatically
ConvoAI handles the constant stream of questions about course content, pricing, accreditation, and payment options in Arabic — freeing your team to focus on converting high-intent enrolments and resolving complex student issues.
Route prospective student enquiries by faculty
Engineering enquiries go to the engineering admissions team, business school enquiries go to the commerce team — based on keywords in Arabic and English. Zero manual forwarding by admissions coordinators.
Manage B2B training sales through a Kanban pipeline
Saudi corporate clients and HR managers get fast, professional responses via WhatsApp. Their enquiry enters a Kanban pipeline your enterprise team tracks from first message to signed training agreement.
Automated WhatsApp follow-up for at-risk students
Trigger automated Arabic WhatsApp messages for students who haven't logged in, missed a session, or have an outstanding payment — before they churn. Proactive re-engagement at the right moment.
Frequently asked questions
How does ConvoHub reduce repetitive student support queries for Saudi EdTech platforms?
ConvoHub's ConvoAI is trained on your course catalogue, enrolment policies, payment options, and technical FAQs. It handles the most common student and parent queries automatically — in Arabic or English — without needing a support agent. Saudi EdTech platforms typically see 60% of inbound queries resolved by ConvoAI, freeing the team for complex issues like refunds, technical errors, or corporate training enquiries.
Does ConvoHub support Arabic for Saudi students and parents?
Yes. ConvoHub supports right-to-left Arabic text natively in the inbox. ConvoAI responds in Arabic to queries about course content, enrolment deadlines, payment plans, and certification requirements. Agents can reply in Arabic or English within the same conversation thread without switching tools.
Can ConvoHub manage enquiries for multiple courses or programmes simultaneously?
Yes. You can set up routing rules that direct enquiries to the right team based on course or programme keywords — so university admission queries go to the admissions team, corporate training enquiries go to the B2B team, and technical issues go to the platform support team. All from one inbox.
Can Saudi EdTech companies use ConvoHub for WhatsApp enrolment campaigns?
Yes. ConvoHub's broadcast module lets you upload opted-in prospective student lists and send enrolment deadline reminders, new course announcements, and scholarship notifications via Meta-approved WhatsApp templates. WhatsApp open rates in Saudi Arabia far exceed email — making it the right channel for conversion-critical communications.
How does ConvoHub handle corporate training enquiries for Saudi businesses?
ConvoHub's Kanban pipeline is ideal for B2B corporate training sales. Enquiries from Saudi HR managers or L&D teams arrive via WhatsApp or email and move through a pipeline — Enquiry, Needs Assessment, Proposal Sent, Contracted. ConvoAI handles initial qualification questions before routing to your enterprise sales team.
Start handling student support smarter across Saudi Arabia
14-day free trial. No credit card required. Connect your WhatsApp number, train ConvoAI on your course catalogue, and start deflecting repetitive student queries in Arabic and English within the hour.
Trusted by EdTech platforms and education providers across Riyadh, Jeddah, and the Kingdom of Saudi Arabia